Free shipping on web orders $75.00 & over. - See Restrictions.
LS&S specializes in products for the blind, visually impaired, deaf, and hard of hearing. Here you will find a great collection of low vision aids, hearing helpers, daily living aids, and information designed to help you or a loved one regain independence.
Free shipping on web orders $75.00 & over. - See Restrictions.
Free shipping on web orders $75.00 & over. - See Restrictions.

Welcome to our mobile storefront, enjoy shopping on your phone!

Free shipping on web orders $75.00 & over. - See Restrictions.

About Us

LS&S has served the needs of the visually impaired and hard of hearing for over 27 years. In June 2001, LS&S experienced a new beginning and a new invigoration of its operations, marketing, and customer service when we acquired the company from its founder. When Melissa’s father developed the wet-form of macular degeneration, we realized how important a resource a company like this could be. Living with a family member with low vision and experiencing the related challenges.

LS&S is a professionally run, family business that is responsive to customers, active in the industry, and rewarding for people involved with the company.

What you'll experience at LS&S

Products that make a difference: We select our products to provide independence, safety, and confidence. We are always looking for new products, and we carefully evaluate them for performance, quality, and value. If you have product that you would like to see us carry, please contact us.

Distinguished customer service: Putting the customer first drives our mission at LS&S. We have knowledgeable and helpful customer service representatives to assist you with any questions about our products and services. We understand many of the issues facing our customers, and you'll find friendly and patient assistance at LS&S, ready to "try because you try."

We Try Because You Try™ is our guiding philosophy. It is a simple enough motto to understand – you are trying to find new ways of doing things in a sometimes difficult environment, and we’ll work hard to help you find the right solution.

Management Biographies

Melissa Balbach - President. Melissa's professional background includes senior positions at Dell, Inc. and Chase Manhattan Bank. Melissa earned her undergraduate degree from Yale University, an MBA from the Wharton School of Business, and an MA in International Relations from the Lauder Institute at the University of Pennsylvania.

John K. Bace - Executive Vice President. John's professional background includes senior positions at Dell, Inc. and Merrill Lynch. John earned his undergraduate degree from Emory University and an MBA from the University of Texas at Austin.
Free shipping on web orders $75.00 & over. - See Restrictions.

Privacy Policy and Security Policy

This site is owned and operated by LS&S, LLC. LS&S is committed to protecting your privacy while using our site. This privacy statement discloses what information we gather and how we use that information.

LS&S is committed to protecting your privacy. The information we collect is gathered to ensure secure ordering and to provide a more personalized shopping experience.

Your Personal Information for Orders

We require only the personal information that is needed for safely processing your online order and for contacting you about your transactions. It is used exclusively for that purpose. Your personal information is not shared with any other party, except those third-parties required to approve your credit card transaction.

Your Personal Information for Catalog Requests and Inquiries

We gather your personal information such as name, address, and email to process your catalog request or online inquiries. You have the option to “opt-out” of future emails newsletters on our request forms. If you wish to “opt-out” of our print catalog mailings, please contact the company directly at (800) 468-4789 and speak to a customer service representative. Emailed order information such as order or shipping confirmations is generally exempt.

Sharing of Information

LS&S does not sell, rent, or provide your information to any third party, except those previously stated. LS&S does not sell or rent our email lists or customer information. We do not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public

Security

To guard against credit card fraud, we offer secure online ordering using the latest SSL encryption technology. The connection between your browser and our servers is encrypted with industry standard Secure Sockets Layer (SSL) technology, which scrambles ordering information so that only your browser and our servers can decipher it. To use this option you must have a browser that supports SSL (e.g. Microsoft Internet Explorer or Netscape Communicator).

LS&S reserves the right to change this Privacy Policy at any time. Thus, it is recommended that you check this Policy periodically to see if any such changes have been made. By visiting and using this website, you agree to be bound by the terms and conditions of this Privacy Policy. By providing any information on our site, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with the terms set forth herein, please do not use our Site.

CONTACT US:

LS&S welcomes your comments regarding this privacy statement. Please contact us by e-mail or postal mail.

LS&S, LLC
145 River Rock Drive
Buffalo, NY 14207
(800) 468-4789
(716) 348-3500

Effective May 21, 2007

Free shipping on web orders $75.00 & over. - See Restrictions.
LS&S ships its products via UPS and USPS. LS&S offers Priority Mail, UPS Ground, UPS 2nd Day, and UPS Next Day Services.

Insurance is included in the shipping cost. Our shipping rates for standard shipping are:

Ground Shipping Rates
If your order totals:
Add
$24.99 or less
$6.95
$25.00 - $49.99
$7.95
$50.00 - $99.99
$9.95
$100.00 - $199.99
$13.95
$200.00 - $300.00
$17.95
$300.00 - $2,000.00
$18.95
Greater than $2,000.00 (add $10 for each $1,000)


Special freight is added to certain products because of their size and weight. These products are listed in our catalog with the additional charge. This charge will be added to the shipping cost of the service you select.

When can I expect to receive my order?

LS&S works hard to process all orders within 24 hours if the items are in stock. Credit card company approval procedures could cause a delay in processing your order if the billing information is inaccurate or if your billing and shipping addresses are different.
Free shipping on web orders $75.00 & over. - See Restrictions.
Low Vision Aids | Hard of Hearing | Magnifiers | Assistive Technology | Low Vision - LS&S Products
Learning Sight & Sound Made Easier

Free shipping on web orders $75.00 & over. - See Restrictions.


 
 
 
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We Try Because You Try™

LS&S specializes in products for the blind, visually impaired, deaf, and hard of hearing. Here you will find a great collection of low vision aids, hearing helpers, daily living aids, and information designed to help you or a loved one regain independence. Adjusting to life-altering changes can be difficult, but in the case of vision or hearing loss LS&S can help you find useful products that will make a difference in your life.

 


145 River Rock Drive Buffalo, NY 14207
Toll-Free Sales: (800) 468-4789 | Fax: (877) 498-1482 | Toll-Free TTY: (866) 317-8533 | International/Local: (716) 348-3500
© 2001-2017 LS&S, LLC. Privacy and Security